Privacy Policy

Introduction

Suds Laundromat ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our laundromat locations in Surprise and Phoenix, Arizona, or use our website.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, and email address when you use our wash and fold service or contact us with inquiries.
• Service Preferences: Laundry preferences, special instructions, and service history for wash and fold customers.
• Payment Information: When using our Laundroworks card system or app, transaction history may be stored securely by our payment processor.
• Website Usage: We use standard analytics to understand how visitors use our website, including pages viewed and general location data.

How We Use Your Information

We use the information we collect to:

• Provide and improve our laundry services
• Process your wash and fold orders and communicate about pickup times
• Respond to your questions and customer service requests
• Send service-related notifications (e.g., when your laundry is ready)
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist us in operating our business (such as payment processors), and only to the extent necessary to provide our services to you.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Children's Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: